The agreement between you and PropCRM.
By creating an account or using PropCRM, you agree to these terms on behalf of yourself and the brokerage you represent. If you don't agree, don't use the service.
PropCRM is a software-as-a-service platform for real estate brokerages, including lead and deal management, a WhatsApp inbox, commission tracking, document generation and related features. We may update, add or remove features over time.
You're responsible for your account, your users, and keeping credentials secure. You must provide accurate information and use the service only for lawful business purposes. You're responsible for the actions of users on your account.
Paid plans are billed per seat, monthly or annually, in the currency shown at checkout. Fees are charged in advance and are non-refundable except where required by law. Prices shown on the site are indicative until confirmed at signup. You can change or cancel your plan in line with your subscription terms.
You agree not to misuse the service — including sending unlawful or unsolicited messages, infringing others' rights, attempting to breach security, or using the platform to store unlawful content. Use of WhatsApp and other channels must follow those providers' policies.
You retain ownership of the data you put into PropCRM. You grant us the rights needed to host and process it to provide the service. We handle personal data as described in our Privacy Policy. You're responsible for having a lawful basis to process the contact and client data you upload.
The platform connects to third-party services such as property portals, ad platforms and messaging providers. Your use of those is subject to their terms, and we're not responsible for their availability or changes they make.
We aim for high availability and publish status at our status page, but the service is provided on an "as available" basis and may occasionally be interrupted for maintenance or factors outside our control. Support is provided per your plan.
The service is provided "as is" without warranties of any kind to the extent permitted by law. To the maximum extent permitted, our total liability arising from the service is limited to the fees you paid in the twelve months before the claim. We're not liable for indirect or consequential losses.
Either party may terminate in line with the subscription terms; we may suspend accounts that breach these terms. These terms are governed by the laws of the United Arab Emirates, with disputes subject to the courts of Dubai, unless otherwise agreed in writing. We may update these terms; material changes will be posted here with a revised date. Questions? Contact us.